KTransport360 Privacy Policy

 KTransport360 (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our transportation services. 

 We collect only the information needed to provide transportation services:

• Contact Information: Name, phone number, and optional email address
• Ride Details: Pickup and drop-off locations, date and time, passenger and luggage counts, and notes
• Service Activity: When you open or approve a ride request link
• Technical Data: Device type, timestamps, and basic usage data for security and reliability.

 We use your information strictly to operate our service:

• Schedule, manage, and complete your ride
• Send ride approval requests, confirmations, and status updates
• Provide customer support related to your ride
• Process agreed fares and optional tips
• Maintain service quality, prevent fraud, and meet legal obligation
• Send post-ride follow-ups (e.g., thank-you messages or review requests)

By providing your phone number through our website or app, you consent to receive SMS messages from KTransport360 related to your ride.

These messages may include:

• Ride approval requests
• Booking confirmations
• Driver en route notifications
• Pickup and status updates
• Customer support communications

Message frequency varies based on your ride activity.

Message and data rates may apply.

You may:

• Reply STOP at any time to opt out
• Reply HELP for assistance

Opting out may prevent us from completing or confirming your ride.

We do not sell, rent, or share your phone number or SMS opt-in data with third parties for marketing purposes.

 We only share information when necessary to operate the service:

• With your assigned driver, limited to details required to complete your ride
• With trusted service providers (such as SMS delivery and hosting platforms) under strict confidentiality agreements
• When required by law or to protect the safety of users, drivers, or the public

We use industry-standard safeguards, including:

• Encrypted connections (HTTPS)
• Secure access controls
• Protected ride approval links

While no system is completely secure, we take reasonable steps to protect your information.

 We retain your information only as long as necessary to:

• Provide services
• Maintain business records
• Comply with legal obligations

 You have control over your information:

• You may decline to provide optional information
• You may opt out of SMS messaging at any time by replying STOP
• You may request access, correction, or deletion of your information by contacting us

Business Name: KTransport360

Legal Entity: SiPloudly LLC DBA KTransport360

Websites: ktransport360.app / ktransport360.com

Emails: Ktransport360@gmail.com / harris@siploudly.com
Phone: 904-295-2966

 We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.